Prime Resources Podcast

Recent Episodes

Defining Your Target Market in Commercial Maintenance

Posted February 15, 2022 •

In this episode of the Prime Resources Podcast, BDR senior service coach and trainer,

Delegation: Your Power Tool for Getting More Done

Posted December 30, 2021 • 00:32:41

In this episode of the Prime Resources Podcast, BDR head coach and trainer, Chris...

Presenting Repair Options in Service

Posted December 10, 2021 • 00:35:16

In this episode of the Prime Resources Podcast, BDR head coach and trainer Jasen...

How to Become a Customer Service Hero

Posted November 8, 2021 • 00:41:46

Are your customers holding out for hero? In this episode BDR Coach, Trainer, and customer service expert Catherine Bares explains how to become a customer...

Why Dispatchers Can Make or Break a Service Department

Posted September 17, 2021 • 04:57:03

In this episode, BDR Trainer and Senior Service Coach Jennifer Shooshanian explains why Dispatchers are critical to the success of a service department....